Refund Policy

The short version

Everything Vibevoli sells is digital and is delivered the moment you pay. Purchases and subscription charges are final and non-refundable, apart from the cancellation rights below and the situations further down that we will always put right. Subscriptions renew automatically until you cancel, and you can cancel any time from your profile.

Cancelling a paid plan

These rights apply to every member, wherever you live. They cover the monthly plans, Intent and VIP Connection, and not one-time unlocks, which are delivered the moment you buy them. All notices under this section are handled by email at admin@vibevoli.com.

• Three-day right to cancel. You may cancel a new paid plan without any penalty or obligation at any time before midnight of the third business day after the day you subscribed, excluding Sundays and holidays. Email us a dated note saying you are cancelling and we refund the full amount you paid within ten days of receiving it.
• Refund of the unused portion. After those three days, if you die, become disabled by illness or injury so that you cannot use the service for the rest of the period, or move more than 50 miles from your home with no comparable service available to you, you or your representative may cancel by email and we refund the unused portion, less anything already used. Please include reasonable proof.
• Length of the agreement. A paid plan bills monthly and never commits you for more than one month at a time.

Nothing here limits any other right you have under the consumer-protection law where you live.

Automatic renewal and cancelling for any other reason

• A paid plan renews at the end of each billing period at the price shown when you subscribed.
• Cancel from Profile, then Manage billing. Cancellation takes effect at the end of the period you already paid for, and you keep your paid features until then.
• We do not pro-rate partial periods, and canceling does not refund the current period.
• If a price changes, we tell you before the renewal that uses the new price.

Termination for a guidelines violation

If your account is suspended or terminated for violating the Community Guidelines or the Terms of Service, any remaining access, tokens, or credits are forfeited without refund, and any active subscription is canceled so you are not billed again while locked out.

What we will always fix

Some things are not ours to waive, and we would not want to. Write to us and we will make these right:

• A duplicate charge, or a charge for something you already canceled.
• A charge you did not authorize.
• A charge for a feature we failed to deliver because of a fault on our side.
• Anything a consumer-protection law in your state or country requires us to refund.

Email admin@vibevoli.com with the date and amount and we will respond within five business days.

Disputes

Please contact us before disputing a charge with your bank. We keep timestamped records of purchases and account activity, so nearly every dispute is faster to resolve by email. Charges appear on your statement as BREATHEASY, or BREATHEASY* VIBEVOLI for eligible one-time purchases. A dispute filed while your account is active pauses the account until it is resolved.

Who you are buying from

Vibevoli is a software application owned and operated by BreathEasy Administrative Services LLC. PO Box 1366, Pahrump, NV 89041.